One address, read by a person.
Symbolica has a single inbox rather than a set of departments. Everything below reaches the same place, and saying which of these it is at the top of the message is the whole of the etiquette.
The most useful mail this archive receives. Every reading on this site is attributed to a named source, which means every one of them can be checked, and some of them will be wrong: a misquotation, a date, a maker, an attribution the scholarship has moved on from, a mark in the wrong place on a picture.
What helps most is the page it is on and the sentence as printed, then what it should say and where that comes from. A book and a page number is enough. Corrections are made in the open, and where a correction changes what a page claimed, the change is recorded rather than quietly swapped.
Every picture here is public domain or openly licensed, and every record names the institution that holds the artefact, its accession number where there is one, and the licence under which the file is used. If a holding institution believes a work is wrongly attributed, wrongly licensed or wrongly credited, write and it will be looked at the same day.
Nothing on this site is upscaled, retouched without saying so, or presented as a better copy than it is. Where a file has been corrected, the record says what was done and the numbers used.
Every letter carries an unsubscribe link that works in one click, and leaving is instant and permanent. If a letter has not arrived, check the folder your mail client keeps for things it has decided are promotions, then write. What happens to an address is set out separately.
A work enters this archive when it was made to carry knowledge its maker expected a reader to decode, and when a named source can be quoted saying what it means. Beautiful is not the test and famous is not the test. If you know of a plate that meets that standard, particularly one with its own text beside it, it is worth writing about.
There is no support desk and no ticket number. Mail is read and answered by a person, which takes as long as it takes. A correction is acted on before it is replied to, so the page may change before the answer arrives.